Collection of Information
Energetics collects information in order to better understand its customers and what products and services best suits their needs.
Energetics may collect your information when you visit our website, use our services or attend our events. Examples of when this may occur include:
When you employ our services.
When you attend a conference or seminar.
When you visit our website.
When you apply to receive a newsletter or publication from us.
If you are a client or subscriber to our mailing lists or online services the personal information we collect may include your name, company, position. business address, email address and phone number and any other non-sensitive information you provide.
Energetics Website and Cookies
Energetics keeps track of the pages you visit on our website in order to determine what pages are the most popular. This data is used to deliver customised content and marketing to Energetics customers.
The Energetics website also uses “cookies” to help you personalise your online experience. Cookies are data files that are downloaded onto your hard disk. The purpose of a cookie is to save you time by enabling us to recognise you when you come back to our site and provide you with a more customised user experience.
You have the ability to accept or decline cookies. You can also delete cookies from your hard drive at anytime.
Use of Information
Energetics collects and uses your information in order to deliver the services you have requested. Energetics may also contact you via client surveys in order to understand your needs and comments regarding our services.
Energetics may share this information with its trusted partners in order to help us compile statistical analysis, send you emails or newsletters, provide customer support or otherwise as agreed by you. All such third parties are prohibited from using your personal information except to provide these services to Energetics, and they are required to maintain the confidentiality of your information.
Energetics may disclose your information to:
Your authorised representatives (where requested by you to do so).
To credit-checking agencies.
Energetics professional advisors.
Government and regulatory authorities and other organisations, as required or authorised by law.
If you no longer wish to continue to receive information from Energetics you can contact us at anytime at firstname.lastname@example.org to have your contact details removed from our database.
We maintain strict standards and procedures to prevent unauthorised access to your personal information and ensure the correct use of information. While we strive to maintain the security of the information we collect we cannot guarantee the security of the transmission over the internet and you do that at your own risk.
Your Access to Information
You are able to access, change and update your information at anytime by contacting us at email@example.com.
Resolving Complaints and Issues
The Privacy Officer at Energetics has responsibility for resolving any privacy issues. The Privacy Officer will do this in conjunction with senior management and executive advice. If you have any concerns then please contact our Privacy Officer at firstname.lastname@example.org.