New Business Program by South East Water
To support their industrial customers reduce their water use, South East Water recently launched the Water Achiever program.
"South East Water is a state-owned company, which provides water and sewerage services to customers in the south-east of Melbourne. South East Water services 1.3 million customers, who live in an area of approximately 3,640 square kilometres from Port Melbourne to Portsea and from Mordialloc to some 40 kilometres east of Berwick.
The company is well known for helping residential customers with water conservation advice and wanted to help industrial and commercial customers share in water conservation efforts. To support these customers reduce their water use, South East Water recently launched the Water Achiever program.
The drivers for South East Water to use Water Achiever were:
*Work in partnership with business customers on water conservation*Contribute to the state government drive for long term water conservation
*Contribute to the sustainable management of resources in our region
*Learn more about our customers needs
*Deliver value to business customers
We selected the Water Achiever process because it is an easy to use management tool that addresses water as a business management issue, rather than a purely technical issue. It is an excellent account management tool that enables us to develop and maintain relationships with decision makers within our key business customers.
We are well into our first program with Water Achiever. Feedback from our customers has been very positive. We have also learned a great deal about our customers and how water and wastewater management is an important of part of their business too."
For more information on South East Water's Water management program, contact:
Glenn Goldsmith - Business Services Mgr, South East Water Ltd
glenn.goldsmith@sewl.com.au
03 9552 3293
Or visit South East Water's website at http://www.southeastwater.com.au/waterachiever .