Delivering value through long-term relationships

Our clients acknowledge our expertise in assisting them to realise their goals and deliver cost reductions. Through our partnership approach we establish long term relationships, ensuring that we add value to the bottom line. Ultimately we are a mentor, trusted advisor and program manager.

To ensure thorough risk management and opportunity identification, we work with clients at various stages through their energy and carbon management journey with a clear view to achieving a sustained competitive advantage:

• Awareness: providing initial understanding of carbon emissions within their supply chain, and energy and carbon price impacts
• Compliance: outlining responsibilities and ensuring compliance and commitment to State and Federal programs across all company department and sites   
• Proactive: responding to changing market needs, managing risk and goal setting, and identifying and implementing opportunities to reduce energy wastage and carbon emissions
• Innovative: supply chain analysis to reduce exposure to  high energy costs and the carbon price
• Market leadership: creating sustained competitive advantage through a market-leading carbon and energy management strategy

Key clients are allocated an Account Manager, a central point of contact, who is focussed on understanding business drivers and recommending commercially insightful solutions. Energetics’ Account Managers co-ordinate access to a mix of expertise, including consultants, principal consultants, project managers and technology professionals.

A dedicated Account Manager provides clients with:

• committed relationship management
• priority resourcing
• deep knowledge of their business
• reporting to meet clients KPI’s
• price and value
• industry updates
• excellent communication
• responsiveness

Quality Assurance

Quality assurance is integral to our business. All project phases from qualification of new business leads and project inception through to completion are subject to Energetics documented Project Management and Quality Assurance (PM/QA). Our quality management systems ensure Work Orders are assigned to a qualified and experienced project manager and that all project planning and deliverables are reviewed and approved by a Principal Consultant – our most senior subject matter experts – and stored on our secure Document Management System.  

We encourage client feedback through our online survey which acts as a barometer for client satisfaction and drives us to continuously improve our service offering and client experience.

Energetics can work with you at any stage of your carbon and energy management journey to meet your business’ objectives.